:root{--wa-teal-dark:#075e54;--wa-teal:#128c7e;--wa-green:#25d366;--wa-chat-bg:#e5ddd5;--wa-bubble-agent:#fff;--wa-bubble-user:#d9fdd3;--wa-tick:#8696a0;--wa-tick-blue:#53bdeb;--wa-text:#111b21;--wa-text-secondary:#667781;--wa-composer-bg:#f0f2f5;--wa-divider-bg:#ffffffe6;--wa-link:#027eb5;--ink-bg:#0f1419;--ink-surface:#1a2129;--ink-surface-2:#232c36;--ink-border:#313d49;--ink-text:#e8edf2;--ink-text-dim:#94a3b1;--ink-accent:#21a884;--ink-accent-hover:#2bc59c;--ink-danger:#e5484d;--radius:8px;--shadow-bubble:0 1px .5px #0b141a21;--font-stack:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, "Apple Color Emoji", "Segoe UI Emoji", sans-serif}*{box-sizing:border-box}html,body{height:100%;margin:0;padding:0}body{font-family:var(--font-stack);color:var(--wa-text);background:var(--ink-bg);-webkit-font-smoothing:antialiased}button{font-family:inherit}input,textarea,select{font-family:inherit;font-size:inherit}.landing{background:radial-gradient(900px 500px at 80% -10%, #21a88429, transparent 60%), radial-gradient(700px 400px at 0% 110%, #075e5440, transparent 60%), var(--ink-bg);justify-content:center;align-items:center;min-height:100dvh;padding:24px;display:flex}.landing-card{background:var(--ink-surface);border:1px solid var(--ink-border);text-align:center;border-radius:16px;width:100%;max-width:420px;padding:40px 36px 32px;box-shadow:0 24px 60px #00000073}.landing-logo{color:#fff;background:linear-gradient(135deg, var(--wa-teal), var(--wa-teal-dark));letter-spacing:.5px;border-radius:50%;justify-content:center;align-items:center;width:64px;height:64px;margin:0 auto 18px;font-size:22px;font-weight:700;display:flex}.landing-title{color:var(--ink-text);margin:0 0 8px;font-size:24px;font-weight:600}.landing-subtitle{color:var(--ink-text-dim);margin:0 0 28px;font-size:14px;line-height:1.5}.landing-form{text-align:left;flex-direction:column;gap:10px;display:flex}.landing-label{text-transform:uppercase;letter-spacing:.06em;color:var(--ink-text-dim);font-size:12px;font-weight:600}.landing-input{border:1px solid var(--ink-border);background:var(--ink-surface-2);color:var(--ink-text);border-radius:10px;outline:none;padding:12px 14px;transition:border-color .15s}.landing-input:focus{border-color:var(--ink-accent)}.landing-input::placeholder{color:#5c6b78}.landing-button{background:var(--ink-accent);color:#06251c;cursor:pointer;border:none;border-radius:10px;margin-top:6px;padding:12px 14px;font-size:15px;font-weight:600;transition:background .15s}.landing-button:hover:not(:disabled){background:var(--ink-accent-hover)}.landing-button:disabled{opacity:.45;cursor:not-allowed}.landing-admin-link{color:var(--ink-text-dim);margin-top:24px;font-size:13px;text-decoration:none;transition:color .15s;display:inline-block}.landing-admin-link:hover{color:var(--ink-accent)}.chat-page{background:#0b141a;justify-content:center;height:100dvh;display:flex}.chat-shell{background:var(--wa-chat-bg);flex-direction:column;width:100%;max-width:900px;height:100%;display:flex;position:relative;overflow:hidden;box-shadow:0 0 40px #00000080}.chat-header{background:var(--wa-teal-dark);color:#fff;z-index:3;flex-shrink:0;align-items:center;gap:14px;padding:10px 16px;display:flex;box-shadow:0 1px 3px #0b141a66}.chat-avatar{color:#fff;background:var(--wa-teal);-webkit-user-select:none;user-select:none;border:1px solid #ffffff40;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:42px;height:42px;font-size:16px;font-weight:600;display:flex}.chat-header-info{flex-direction:column;gap:1px;min-width:0;display:flex}.chat-header-name{white-space:nowrap;text-overflow:ellipsis;font-size:16px;font-weight:600;overflow:hidden}.chat-header-presence{color:#ffffffc7;white-space:nowrap;text-overflow:ellipsis;font-size:12.5px;overflow:hidden}.chat-header-presence.typing{color:#b8f5d0;font-style:italic}.conn-pill{z-index:4;color:#6b5d1f;background:#fdf3c5;border-radius:999px;padding:5px 14px;font-size:12.5px;font-weight:500;animation:.2s pill-in;position:absolute;top:70px;left:50%;transform:translate(-50%);box-shadow:0 2px 6px #0b141a40}@keyframes pill-in{0%{opacity:0;transform:translate(-50%,-6px)}to{opacity:1;transform:translate(-50%)}}.name-prompt{color:#5b4e1f;z-index:2;background:#fff8e6;border-bottom:1px solid #efe3b8;flex-wrap:wrap;align-items:center;gap:8px;padding:10px 16px;font-size:13px;display:flex}.name-prompt input{background:#fff;border:1px solid #e0d49c;border-radius:999px;outline:none;flex:1;min-width:140px;padding:7px 12px;font-size:13px}.name-prompt input:focus{border-color:var(--wa-teal)}.name-prompt-actions{gap:6px;display:flex}.name-prompt button{cursor:pointer;border:none;border-radius:999px;padding:7px 14px;font-size:13px;font-weight:600}.name-prompt .save{background:var(--wa-teal);color:#fff}.name-prompt .skip{color:#8a7a3a;background:0 0}.chat-error{color:#8a2e2a;text-align:center;z-index:2;background:#fdecea;border-bottom:1px solid #f3c8c4;padding:8px 16px;font-size:13px}.message-scroll{overscroll-behavior:contain;background-color:var(--wa-chat-bg);background-image:radial-gradient(circle at 12px 12px,#075e540d 2px,#0000 2.5px),radial-gradient(circle at 40px 34px,#0b141a09 1.6px,#0000 2.1px),radial-gradient(circle at 26px 52px,#075e540a 1.2px,#0000 1.7px),linear-gradient(#efe7dd 0%,#e3dbd1 100%);background-size:56px 64px,56px 64px,56px 64px,100% 100%;flex:1;padding:18px 6% 12px;position:relative;overflow-y:auto}.message-scroll::-webkit-scrollbar{width:7px}.message-scroll::-webkit-scrollbar-thumb{background:#0b141a33;border-radius:4px}.day-divider{justify-content:center;margin:14px 0 10px;display:flex}.day-divider span{background:var(--wa-divider-bg);color:var(--wa-text-secondary);text-transform:uppercase;box-shadow:var(--shadow-bubble);border-radius:8px;padding:5px 12px;font-size:12.5px;font-weight:500}.msg-row{margin:1.5px 0;display:flex}.msg-row.group-start{margin-top:10px}.msg-row.side-left{justify-content:flex-start}.msg-row.side-right{justify-content:flex-end}.bubble{border-radius:var(--radius);max-width:min(65%,540px);box-shadow:var(--shadow-bubble);color:var(--wa-text);padding:6px 9px 7px;font-size:14.2px;line-height:19px;position:relative}.side-left .bubble{background:var(--wa-bubble-agent)}.side-right .bubble{background:var(--wa-bubble-user)}.msg-row.group-start.side-left .bubble{border-top-left-radius:0}.msg-row.group-start.side-left .bubble:before{content:"";border-right:8px solid var(--wa-bubble-agent);border-bottom:10px solid #0000;width:0;height:0;position:absolute;top:0;left:-8px}.msg-row.group-start.side-right .bubble{border-top-right-radius:0}.msg-row.group-start.side-right .bubble:before{content:"";border-left:8px solid var(--wa-bubble-user);border-bottom:10px solid #0000;width:0;height:0;position:absolute;top:0;right:-8px}.bubble-text{white-space:pre-wrap;word-wrap:break-word;overflow-wrap:break-word}.bubble-text.muted{color:var(--wa-text-secondary);font-style:italic}.bubble-meta{float:right;color:var(--wa-text-secondary);-webkit-user-select:none;user-select:none;align-items:center;gap:3px;margin:7px -2px -4px 8px;font-size:11px;line-height:1;display:inline-flex}.ticks{letter-spacing:-.35em;color:var(--wa-tick);padding-right:.35em;font-size:12px}.ticks.read{color:var(--wa-tick-blue)}.ticks.failed{color:var(--ink-danger);letter-spacing:0;padding-right:0;font-weight:700}.reply-buttons{clear:both;border-top:1px solid #0b141a14;flex-direction:column;gap:6px;margin-top:8px;padding-top:8px;display:flex}.reply-buttons button{color:var(--wa-link);cursor:pointer;background:#075e5412;border:none;border-radius:999px;padding:8px 12px;font-size:14px;font-weight:500;transition:background .12s}.reply-buttons button:hover:not(:disabled){background:#075e5424}.reply-buttons button:disabled{color:var(--wa-text-secondary);cursor:default;background:#0b141a0a}.reply-buttons button:disabled.selected{color:var(--wa-teal-dark);background:#075e5429;font-weight:600}.list-open-btn{border-radius:0 0 var(--radius) var(--radius);width:100%;color:var(--wa-link);cursor:pointer;clear:both;background:0 0;border:none;border-top:1px solid #0b141a14;justify-content:center;align-items:center;gap:7px;margin-top:8px;padding:8px 12px;font-size:14px;font-weight:500;display:flex}.list-open-btn:hover:not(:disabled){background:#075e540f}.list-open-btn:disabled{color:var(--wa-text-secondary);cursor:default}.list-answered{color:var(--wa-teal-dark);clear:both;border-top:1px solid #0b141a14;margin-top:6px;padding-top:6px;font-size:13px;font-weight:600}.sheet-overlay{z-index:10;background:#0b141a73;justify-content:center;align-items:flex-end;animation:.15s overlay-in;display:flex;position:fixed;inset:0}@keyframes overlay-in{0%{opacity:0}to{opacity:1}}.sheet-backdrop{cursor:default;background:0 0;border:none;position:absolute;inset:0}.sheet{z-index:1;background:#fff;border-radius:16px 16px 0 0;flex-direction:column;width:100%;max-width:560px;max-height:70%;animation:.2s sheet-up;display:flex;position:relative;overflow:hidden;box-shadow:0 -6px 30px #0b141a4d}@keyframes sheet-up{0%{opacity:.6;transform:translateY(40px)}to{opacity:1;transform:translateY(0)}}.sheet-header{border-bottom:1px solid #0b141a14;justify-content:space-between;align-items:center;gap:12px;padding:14px 18px 10px;display:flex}.sheet-title{color:var(--wa-text);font-size:15px;font-weight:600}.sheet-close{color:var(--wa-text-secondary);cursor:pointer;background:0 0;border:none;padding:4px 8px;font-size:20px;line-height:1}.sheet-rows{padding:6px 0 14px;overflow-y:auto}.sheet-row{text-align:left;cursor:pointer;background:0 0;border:none;flex-direction:column;gap:2px;width:100%;padding:12px 20px;transition:background .12s;display:flex}.sheet-row:hover{background:#075e540f}.sheet-row-title{color:var(--wa-text);font-size:14.5px;font-weight:500}.sheet-row-desc{color:var(--wa-text-secondary);font-size:13px}.typing-bubble{align-items:center;gap:4px;padding:12px 14px;display:inline-flex}.typing-dot{background:#9aa7b0;border-radius:50%;width:7px;height:7px;animation:1.2s ease-in-out infinite typing-bounce}.typing-dot:nth-child(2){animation-delay:.18s}.typing-dot:nth-child(3){animation-delay:.36s}@keyframes typing-bounce{0%,60%,to{opacity:.45;transform:translateY(0)}30%{opacity:1;transform:translateY(-4px)}}.jump-bottom{z-index:5;width:42px;height:42px;color:var(--wa-text-secondary);cursor:pointer;background:#fff;border:none;border-radius:50%;justify-content:center;align-items:center;font-size:20px;transition:transform .12s;display:flex;position:absolute;bottom:78px;right:18px;box-shadow:0 2px 8px #0b141a4d}.jump-bottom:hover{transform:translateY(-2px)}.composer{background:var(--wa-composer-bg);flex-shrink:0;align-items:flex-end;gap:10px;padding:8px 12px;display:flex}.composer-input{resize:none;max-height:120px;color:var(--wa-text);background:#fff;border:none;border-radius:22px;outline:none;flex:1;padding:10px 16px;font-size:14.5px;line-height:20px;box-shadow:0 1px 1px #0b141a14}.composer-input::placeholder{color:#8696a0}.composer-send{background:var(--wa-teal-dark);color:#fff;cursor:pointer;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:42px;height:42px;transition:background .12s,transform .12s;display:flex}.composer-send:hover:not(:disabled){background:var(--wa-teal)}.composer-send:active:not(:disabled){transform:scale(.93)}.composer-send:disabled{opacity:.5;cursor:not-allowed}.admin-page{background:var(--ink-bg);min-height:100dvh;color:var(--ink-text)}.admin-topbar{border-bottom:1px solid var(--ink-border);background:var(--ink-surface);justify-content:space-between;align-items:center;gap:16px;padding:14px 24px;display:flex}.admin-topbar h1{margin:0;font-size:17px;font-weight:600}.admin-topbar-actions{align-items:center;gap:12px;font-size:13px;display:flex}.admin-layout{grid-template-columns:300px 1fr;gap:0;min-height:calc(100dvh - 61px);display:grid}.admin-sidebar{border-right:1px solid var(--ink-border);background:var(--ink-surface);flex-direction:column;gap:18px;padding:18px 16px;display:flex}.admin-main{min-width:0;padding:24px 28px}.admin-section-title{text-transform:uppercase;letter-spacing:.07em;color:var(--ink-text-dim);margin:0 0 10px;font-size:12px;font-weight:700}.org-list{flex-direction:column;gap:4px;margin:0;padding:0;list-style:none;display:flex}.org-row{cursor:pointer;border:1px solid #0000;border-radius:8px;justify-content:space-between;align-items:center;gap:8px;padding:9px 12px;transition:background .12s;display:flex}.org-row:hover{background:var(--ink-surface-2)}.org-row.selected{background:var(--ink-surface-2);border-color:var(--ink-accent)}.org-row-select{min-width:0;color:inherit;text-align:left;cursor:pointer;background:0 0;border:none;flex-direction:column;flex:1;align-items:flex-start;gap:1px;padding:0;display:flex}.org-row-name{white-space:nowrap;text-overflow:ellipsis;font-size:14px;font-weight:600;overflow:hidden}.org-row-slug{color:var(--ink-text-dim);white-space:nowrap;text-overflow:ellipsis;font-size:12px;overflow:hidden}.org-row-chat{color:var(--ink-accent);border:1px solid var(--ink-border);border-radius:6px;flex-shrink:0;padding:4px 8px;font-size:12px;text-decoration:none}.org-row-chat:hover{border-color:var(--ink-accent)}.admin-form{flex-direction:column;gap:10px;display:flex}.field{flex-direction:column;gap:5px;display:flex}.field label{color:var(--ink-text-dim);font-size:12.5px;font-weight:600}.field input,.field textarea,.field select{border:1px solid var(--ink-border);background:var(--ink-surface-2);color:var(--ink-text);border-radius:8px;outline:none;padding:9px 12px;font-size:13.5px;transition:border-color .15s}.field textarea{resize:vertical;min-height:90px;line-height:1.45}.field input:focus,.field textarea:focus,.field select:focus{border-color:var(--ink-accent)}.field-hint{color:var(--ink-text-dim);font-size:12px}.btn{border:1px solid var(--ink-border);background:var(--ink-surface-2);color:var(--ink-text);cursor:pointer;border-radius:8px;justify-content:center;align-items:center;gap:6px;padding:9px 16px;font-size:13.5px;font-weight:600;transition:background .12s,border-color .12s;display:inline-flex}.btn:hover:not(:disabled){border-color:var(--ink-accent)}.btn:disabled{opacity:.5;cursor:not-allowed}.btn-primary{background:var(--ink-accent);border-color:var(--ink-accent);color:#06251c}.btn-primary:hover:not(:disabled){background:var(--ink-accent-hover)}.btn-danger{color:var(--ink-danger)}.btn-danger:hover:not(:disabled){border-color:var(--ink-danger)}.btn-sm{padding:5px 10px;font-size:12.5px}.tabs{border-bottom:1px solid var(--ink-border);gap:4px;margin-bottom:20px;display:flex}.tab-btn{color:var(--ink-text-dim);cursor:pointer;background:0 0;border:none;border-bottom:2px solid #0000;margin-bottom:-1px;padding:9px 16px;font-size:14px;font-weight:600;transition:color .12s}.tab-btn:hover{color:var(--ink-text)}.tab-btn.active{color:var(--ink-accent);border-bottom-color:var(--ink-accent)}.card{background:var(--ink-surface);border:1px solid var(--ink-border);border-radius:12px;margin-bottom:18px;padding:20px}.card h3{margin:0 0 14px;font-size:15px;font-weight:600}.stat-grid{grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:12px;margin-bottom:18px;display:grid}.stat{background:var(--ink-surface);border:1px solid var(--ink-border);border-radius:12px;padding:16px 18px}.stat-label{text-transform:uppercase;letter-spacing:.06em;color:var(--ink-text-dim);margin-bottom:6px;font-size:12px;font-weight:600}.stat-value{color:var(--ink-text);font-variant-numeric:tabular-nums;font-size:24px;font-weight:700}.admin-table{border-collapse:collapse;width:100%;font-size:13.5px}.admin-table th{text-align:left;text-transform:uppercase;letter-spacing:.05em;color:var(--ink-text-dim);border-bottom:1px solid var(--ink-border);padding:9px 12px;font-size:12px;font-weight:700}.admin-table td{color:var(--ink-text);font-variant-numeric:tabular-nums;border-bottom:1px solid #313d4980;padding:10px 12px}.admin-table tr:last-child td{border-bottom:none}.admin-table .num{text-align:right}.banner{border-radius:8px;margin-bottom:14px;padding:10px 14px;font-size:13.5px}.banner-error{color:#ff9b9e;background:#e5484d1f;border:1px solid #e5484d73}.banner-ok{color:#6fe0bf;background:#21a8841f;border:1px solid #21a88473}.empty-state{text-align:center;color:var(--ink-text-dim);padding:28px;font-size:13.5px}.status-pill{background:var(--ink-surface-2);border:1px solid var(--ink-border);text-transform:capitalize;border-radius:999px;padding:3px 10px;font-size:12px;font-weight:600;display:inline-block}.status-pill.ok{color:#6fe0bf;border-color:#21a88480}.status-pill.bad{color:#ff9b9e;border-color:#e5484d80}.key-gate{justify-content:center;align-items:center;min-height:100dvh;padding:24px;display:flex}.key-gate-card{background:var(--ink-surface);border:1px solid var(--ink-border);border-radius:14px;width:100%;max-width:380px;padding:32px 28px}.key-gate-card h1{margin:0 0 6px;font-size:19px}.key-gate-card p{color:var(--ink-text-dim);margin:0 0 20px;font-size:13.5px;line-height:1.5}.mono{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:.92em}.admin-back-link{color:var(--ink-text-dim);font-size:13px;text-decoration:none}.admin-back-link:hover{color:var(--ink-accent)}@media (max-width:900px){.admin-layout{grid-template-columns:1fr}.admin-sidebar{border-right:none;border-bottom:1px solid var(--ink-border)}}@media (max-width:480px){.chat-shell{max-width:none;box-shadow:none}.message-scroll{padding:14px 12px 10px}.bubble{max-width:82%}.admin-main{padding:18px 14px}.landing-card{padding:32px 22px 26px}}